Free UK Standard Delivery on All Orders
Products
What types of shoes do you offer?
We offer a wide range of men's footwear, including but not limited to, dress shoes, wedding shoes, casual shoes, boots, and sneakers. Our collections are designed to cater to various occasions and styles.
How do I know what size to order?
We have a detailed size guide available on our website to help you determine the best fit. If you have any specific questions, our customer service team is always ready to assist.
Are your shoes true to size?
Yes, our shoes are generally true to size. We recommend referring to our size guide for the most accurate fit.
Orders
How can I place an order?
You can place an order directly through our website by selecting your desired product, size, and colour, then proceeding to checkout. We accept various payment methods for your convenience.
Can I modify or cancel my order after it has been placed?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, provided the order has not yet been processed for shipping.
Do you offer gift cards?
No, we do not offer gift cards that can be purchased online and used for any products on our website.
Shipping
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination.
How long will it take to receive my order?
Delivery times depend on your location and the shipping method selected. Typically, orders within the UK take 2-3 business days, while international orders can take 7-14 business days.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email, which you can use to monitor the delivery status of your package.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy for unworn and undamaged shoes in their original packaging. To initiate a return, please contact our customer service team.
Can I exchange my shoes for a different size or style?
Yes, we offer exchanges for different sizes or styles. Please contact our customer service team to arrange the exchange and ensure the availability of the desired item.
How long does it take to process a return?
Once we receive your returned item, we will process the refund or exchange within 14 business days. Refunds will be issued to the original payment method.
Customer Service
How can I contact customer service?
You can reach our customer service team via our contact us. We are available Monday to Friday, 9 AM to 5 PM GMT.
